ITI Employability Skills - 2nd Year Free Mock Test : Set 3

Created on May 10, 2025

Employability Skills 2nd year

Employability Skills (Second Year) Mock Test 3

No. of Question : 100

Name

1 / 100

Category: Employability Skills - 2nd Year

Human resources are

A) your neighbours

B) your staff, employees and other helpers

C) your customers

D) your competitors

2 / 100

Category: Employability Skills - 2nd Year

When you explore LinkedIn to know about companies, its employers, get industry updates, etc., you are exploring it --
.

A) none

B) networking

C) building your brand

D) as a research tool

3 / 100

Category: Employability Skills - 2nd Year

If we do not learn how to control …………… , it can spoil
relationships.

A) laughter

B) people

C) others

D) anger

4 / 100

Category: Employability Skills - 2nd Year

As technology advances, the way we work shall -------------

A) Last

B) undergo changes

C) remain as it is

D) refuse to change

5 / 100

Category: Employability Skills - 2nd Year

Proper communication with customers can help to ------------
----------.

A) retain customers

B) have customers complain to friends

C) switch to competitor

D) search another shop

6 / 100

Category: Employability Skills - 2nd Year

Which of the following is not a resource?

A) raw materials

B) customer database

C) profit earned

D) your bed

7 / 100

Category: Employability Skills - 2nd Year

All of us…………… on completion of the course.

A) feel bored

B) search for jobs

C) feel relaxed

D) feel free

8 / 100

Category: Employability Skills - 2nd Year

You are a lifelong learner if you

A) get a PhD

B) make a lot of money

C) live for a long time

D) keep growing and adding to your knowledge

9 / 100

Category: Employability Skills - 2nd Year

Conversation between family members at home or casual conversation between employees is…………….

A) formal communication

B) discussion

C) none

D) informal communication

10 / 100

Category: Employability Skills - 2nd Year

When a person is given information about how he/she is doing in an effort to reach a goal, it is called --------------------
--.

A) verification

B) argument

C) feedback

D) frightening

11 / 100

Category: Employability Skills - 2nd Year

The most effective way of formal communication is -----------
.

A) chatting

B) tweeting

C) typing

D) email

12 / 100

Category: Employability Skills - 2nd Year

JPG means ……………

A) Junior Photography Group

B) Joint Photo Group

C) Joint Photographic Group

D) Junior Photographic Group

13 / 100

Category: Employability Skills - 2nd Year

When we do not express our emotions, we may end up -----
-------------.

A) successful

B) hurting ourselves and others

C) hurting others

D) hurting ourselves

14 / 100

Category: Employability Skills - 2nd Year

Good self-introduction help to make ----------------------

A) negative impression

B) money

C) good positive impression

D) offer of appointment

15 / 100

Category: Employability Skills - 2nd Year

PowerPoint files have …………… extensions.

A) .doc

B) .xls

C) .jpg

D) .pptx

16 / 100

Category: Employability Skills - 2nd Year

Taking decisions on your own, after carefully thinking about them is the quality of

A) Self-awareness

B) Self-belief

C) Independent decision making

D) Grit

17 / 100

Category: Employability Skills - 2nd Year

When we speak to people in our workplace or people in authority, we need to …………….

A) speak harshly and unmindful of gender

B) speak carefully and show respect in our choice of words

C) speak carefully and use abusive language

D) be rude and violent

18 / 100

Category: Employability Skills - 2nd Year

What do we need to access photos, videos, documents shared on Facebook, Gmail?

A) computer

B) smartphone

C) computer or smartphone with internet connection

D) server

19 / 100

Category: Employability Skills - 2nd Year

To improve your listening skills and become a better communicator, you need to …………….

A) start listening actively

B) ignore listening

C) be indifferent

D) listen partially

20 / 100

Category: Employability Skills - 2nd Year

Giving information in a manner that does not attack a person, but brings possible changes to the behaviour is called .

A) suggestion

B) pleasing

C) effective feedback

D) none

21 / 100

Category: Employability Skills - 2nd Year

To create a new presentation, choose ……………

A) Ctrl+C

B) Ctrl+V

C) Ctrl+B

D) Ctrl+N

22 / 100

Category: Employability Skills - 2nd Year

When your instructor decides to cancel the industry visit, you feel---------

A) Feel confused

B) Feel disappointed

C) Feel stressed

D) jump in happiness

23 / 100

Category: Employability Skills - 2nd Year

If you want to give people relevant information about you and your business in an easy way, you will

A) write it on a piece of paper and give it to them

B) verbally tell them when they ask

C) ask them to search on Google

D) give them your business card

24 / 100

Category: Employability Skills - 2nd Year

Maintaining the quality of something at a certain level is
called

A) communication

B) problem solving

C) sustainability

D) interaction

25 / 100

Category: Employability Skills - 2nd Year

An employee gets feedback from supervisors, HR and other colleagues to

A) improve

B) feel bad

C) be insulted

D) feel uncomfortable

26 / 100

Category: Employability Skills - 2nd Year

An important aspect of being a successful entrepreneur is

A) Having an entrepreneurial mindset

B) Earning money

C) Serving the society

D) Expanding to as many markets as possible

27 / 100

Category: Employability Skills - 2nd Year

The image of the cloud is often used to refer to ----------------
.

A) internet

B) server

C) data

D) text

28 / 100

Category: Employability Skills - 2nd Year

A quick summary of yourself is called an …………….

A) angry tone

B) easy speech

C) elevator pitch

D) emotional talk

29 / 100

Category: Employability Skills - 2nd Year

What is a prototype?

A) The business idea

B) Typing the product/service in the business plan

C) Selling the product/service

D) The first version of a product/service

30 / 100

Category: Employability Skills - 2nd Year

When we write letters, emails, messages, etc., we are using

A) employability

B) verbal communication

C) non-verbal communication

D) none

31 / 100

Category: Employability Skills - 2nd Year

Networking is

A) making new enemies

B) identifying your competition

C) making connections with other businesses and customers

D) joining a social network

32 / 100

Category: Employability Skills - 2nd Year

Giving positive comments followed by suggestions for improvement and closing with positive comments is called -
.

A) negative feedback

B) listening technique

C) Burger feedback technique

D) Positive feedback

33 / 100

Category: Employability Skills - 2nd Year

“Your assignment is not like that of the others in your class. Why aren’t you studying?” is an example of ---------------------
-.

A) positive feedback

B) encouraging comments

C) negative feedback

D) usual comment

34 / 100

Category: Employability Skills - 2nd Year

Using words through speaking or writing to share information, thoughts or ideas is called …………….

A) non-verbal communication

B) feedback

C) verbal communication

D) none

35 / 100

Category: Employability Skills - 2nd Year

A tagline is

A) a plastic tag you attach to your product

B) a meme making fun of your business

C) a description of your business

D) a joke

36 / 100

Category: Employability Skills - 2nd Year

Only when we learn to …………… how work will be done in
the future, we can …………… ourselves for those changes.

A) prepare, predicted

B) predicted, prepared

C) predicted, prepare

D) predict, prepare

37 / 100

Category: Employability Skills - 2nd Year

Good verbal communication …………….

A) helps to communicate clearly

B) confuses people

C) is disrespectful

D) is rude

38 / 100

Category: Employability Skills - 2nd Year

When others observe you and share what they feel about your performance, they ……………

A) want to make you feel bad

B) don’t like you

C) are your enemies

D) are giving you feedback for improvement

39 / 100

Category: Employability Skills - 2nd Year

Anitha started an Instagram page for her crafts business. She used marketing strategy

A) online marketing

B) taglines

C) poster

D) Networking

40 / 100

Category: Employability Skills - 2nd Year

One important rule to network effectively is

A) talk to the same people

B) keep in touch with your contacts

C) focus on selling your product

D) identify your competitors

41 / 100

Category: Employability Skills - 2nd Year

Wi-Fi stands for…………… wireless signal.

A) Wireless Fidelity

B) Wireless Finish

C) Wireless Filament

D) Wireless Firmament

42 / 100

Category: Employability Skills - 2nd Year

Successful change is a combination of ------- and --------
aspects.

A) technics, future

B) future, designing

C) designing, deliver

D) technical, human

43 / 100

Category: Employability Skills - 2nd Year

Pressing Esc in PowerPoint can ……………

A) add a new slide

B) start slide show

C) end slide show

D) create a new presentation

44 / 100

Category: Employability Skills - 2nd Year

When you have confidence in your own abilities and trust in yourself, you have

A) open mindedness

B) Proactiveness

C) belief in yourself

D) optimism

45 / 100

Category: Employability Skills - 2nd Year

When you provide feedback, tell the listener that you are providing …………….

A) negative feedback

B) comments

C) constructive feedback for improvement

D) suggestions

46 / 100

Category: Employability Skills - 2nd Year

Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called ----------------------

A) online profile or digital footprint

B) social media

C) ecosystem

D) networking

47 / 100

Category: Employability Skills - 2nd Year

Applications and services offered over the internet are called

A) data

B) server

C) online

D) cloud computing

48 / 100

Category: Employability Skills - 2nd Year

The electronic form of formal written communication that can be sent through the internet to many people across the world is called …………….

A) email

B) typing

C) printing

D) writing

49 / 100

Category: Employability Skills - 2nd Year

The work undertaken by a person for a period of time is called

A) job

B) career

C) planning

D) expert

50 / 100

Category: Employability Skills - 2nd Year

When we attempt to convert a Word file into a pdf, we call it

A) jpg

B) doc

C) data conversion

D) text

51 / 100

Category: Employability Skills - 2nd Year

Customers generally …………… when they have a poor
experience.

A) recommend to friends

B) continue doing business with the company

C) switch to a competitor

D) bargain with the company

52 / 100

Category: Employability Skills - 2nd Year

A person can get promotions based on their …………… and ……………

A) environment, experience

B) example, qualifications

C) qualifications, experience

D) None

53 / 100

Category: Employability Skills - 2nd Year

The most compatible format for saving images is --------------
.

A) Pdf

B) JPG

C) xls

D) doc

54 / 100

Category: Employability Skills - 2nd Year

Good listening skills make workers…………….

A) productive

B) irresponsible

C) crazy

D) inefficient

55 / 100

Category: Employability Skills - 2nd Year

A …………… is a computer that provides data to other
computers.

A) smartphone

B) laptop

C) modem

D) Server

56 / 100

Category: Employability Skills - 2nd Year

The ability to receive and accurately interpret messages in the communication process is called …………….

A) listening

B) speaking

C) reading

D) writing

57 / 100

Category: Employability Skills - 2nd Year

“Why do you need to study further? You need to be married soon.” This is an example of ……………

A) gender stereotypes for girls

B) gender stereotypes for boys

C) equality

D) fair deal for girls

58 / 100

Category: Employability Skills - 2nd Year

Negative feedback is usually given …………….

A) constructively

B) to discourage

C) to hurt the receiver

D) to demoralize

59 / 100

Category: Employability Skills - 2nd Year

Listening to radio, television shows, etc., is an example of ……………

A) active listening

B) non-verbal communication

C) passive listening

D) verbal communication

60 / 100

Category: Employability Skills - 2nd Year

Paying attention to the speaker, not interrupting, taking time to understand before asking questions or responding is .

A) passive listening

B) lecturing

C) active listening

D) accepting

61 / 100

Category: Employability Skills - 2nd Year

When we share photos and videos from our Android smartphones to the computer to see them on a larger screen we are .

A) telecasting

B) screen mirroring

C) zooming

D) media zooming

62 / 100

Category: Employability Skills - 2nd Year

The most frequently asked question in an interview is---------

A) tell me about yourself

B) Feedback

C) what is quarantine?

D) where is my pen?

63 / 100

Category: Employability Skills - 2nd Year

TI trainees meet industry professionals during ------------------
----.

A) internships & apprenticeships

B) personal travel

C) shopping

D) during interview

64 / 100

Category: Employability Skills - 2nd Year

When we take time to think and pay attention to our thoughts, emotions, decisions, and behaviour, it is called ---
.

A) constructive criticism

B) positive feedback

C) negative feedback

D) self-reflection

65 / 100

Category: Employability Skills - 2nd Year

Participants in live seminars and discussions can -------------
------- when it is enabled.

A) information

B) view

C) interact

D) listen

66 / 100

Category: Employability Skills - 2nd Year

Single strand communication, gossip, cluster and probability are examples of …………….

A) informal communication

B) feedback

C) formal communication

D) burger feedback

67 / 100

Category: Employability Skills - 2nd Year

----- is a wireless technology standard used for exchanging data between fixed and mobile devices over short distances.

A) Wi-Fi

B) webcasting

C) Bluetooth

D) email

68 / 100

Category: Employability Skills - 2nd Year

Self-reflection is the process of ……………

A) commenting

B) looking inwards

C) feedback

D) looking forward

69 / 100

Category: Employability Skills - 2nd Year

One of the benefits of being a lifelong learner is

A) becoming a better decision maker

B) becoming famous

C) making lots of friends

D) staying physically fit

70 / 100

Category: Employability Skills - 2nd Year

Excel is used to ……………

A) create typed document files

B) create spreadsheet with various functions

C) create presentations for a wide range of fields

D) save and share documents of all sizes

71 / 100

Category: Employability Skills - 2nd Year

Communicating without words using only gestures, body language, facial expressions, etc., is called ----------------------
.

A) feedback

B) verbal communication

C) interviews

D) non-verbal communication

72 / 100

Category: Employability Skills - 2nd Year

Self-introduction should show how…………… your
are.

A) dull

B) confident

C) angry

D) weak

73 / 100

Category: Employability Skills - 2nd Year

Knowing what you are good at and what you need to improve on is the quality of

A) Self-awareness

B) Self-belief

C) Independent decision making

D) Grit

74 / 100

Category: Employability Skills - 2nd Year

A person with high emotional intelligence has ------------------
.

A) lot of negative qualities

B) ego

C) lot of positive qualities

D) a job

75 / 100

Category: Employability Skills - 2nd Year

Identifying things that are under our control and those that are not under our control, helps us to be ----------------------

A) more self-aware

B) peaceful

C) none

D) discouraged

76 / 100

Category: Employability Skills - 2nd Year

Expressing ourselves helps in …………….

A) finding solutions to deal with negative emotions

B) fighting with others

C) developing negative emotions

D) developing positive emotions

77 / 100

Category: Employability Skills - 2nd Year

CC in email means …………….

A) chair copy

B) child copy

C) carbon copy

D) chart copy

78 / 100

Category: Employability Skills - 2nd Year

A…………… is a summary of your personal
experience, skills and education history.

A) feedback

B) letter

C) resume

D) story

79 / 100

Category: Employability Skills - 2nd Year

Choose the correct order to convert a Word file into a pdf online.
i. Download the file when converted
ii. Upload the Word file in the prompt on clicking the site online.
iii. Select the internet site to convert Word files into pdf.
iv. Choose a Word file to be converted into a pdf.

A) i, ii, iii, iv

B) iv, iii, ii, i

C) I, iii, iv, ii

D) ii, iv, ii, i

80 / 100

Category: Employability Skills - 2nd Year

To retrieve photos and videos from Facebook, we need to have a ---------

A) personal server

B) device with internet connection

C) hard disk

D) printer

81 / 100

Category: Employability Skills - 2nd Year

What is the process of formally introducing oneself called?

A) hiring

B) decision

C) self-introduction

D) seeking

82 / 100

Category: Employability Skills - 2nd Year

When your classmate is giving suggestions on your performance, you are receiving ……………

A) customer interaction

B) elevator pitch

C) feedback

D) an award

83 / 100

Category: Employability Skills - 2nd Year

Introducing oneself in a smart and powerful way in just 30 seconds is called ----------------------

A) elevator pitch

B) briefcase

C) speech

D) quick call

84 / 100

Category: Employability Skills - 2nd Year

BCC in email means …………….

A) blind chair copy

B) blind child copy

C) blind chart copy

D) blind carbon copy

85 / 100

Category: Employability Skills - 2nd Year

Siri and Alexa are called

A) machines

B) smart assistants

C) predictors

D) recorder

86 / 100

Category: Employability Skills - 2nd Year

Identify the professional networking platform from the given options.

A) Facebook

B) Snapchat

C) LinkedIn

D) WhatsApp

87 / 100

Category: Employability Skills - 2nd Year

When something good happens to us, we feel -----------------
-------

A) irritated

B) angry

C) negative emotions like anger

D) positive emotions like happiness

88 / 100

Category: Employability Skills - 2nd Year

The crucial step that all face while starting their careers is ……………

A) feeling happy

B) facing an interview

C) going on a tour

D) relaxing

89 / 100

Category: Employability Skills - 2nd Year

An important document to carry when attending an interview is

A) cover letter

B) resume

C) leave letter

D) none

90 / 100

Category: Employability Skills - 2nd Year

For career growth and ------------ we need to build--------------

A) skills, sustainability

B) skills bridges

C) sustainability, dams

D) sustainability, new skills

91 / 100

Category: Employability Skills - 2nd Year

An employee comes late to the office every day. He is not ……………

A) silent

B) punctual

C) confident

D) clean

92 / 100

Category: Employability Skills - 2nd Year

A good self-introduction will help in making a ----------------
decision.

A) chatting

B) transfer

C) hiring

D) family

93 / 100

Category: Employability Skills - 2nd Year

The first step to manage emotions is to …………….

A) accept and understand emotions

B) express emotions

C) manage emotions

D) reject emotions

94 / 100

Category: Employability Skills - 2nd Year

When you send your resume through email, you are sending it as ---------

A) driver

B) attachment

C) marked text

D) cookie advertisement

95 / 100

Category: Employability Skills - 2nd Year

If we want to sustain the ----------- we should not---------------
it.

A) pollute, sustainable

B) environment, pollution

C) environment, pollute

D) environment, sustainable

96 / 100

Category: Employability Skills - 2nd Year

When society decides how we need to behave and forces it on us, it is called creating ……………

A) free society

B) equality

C) gender stereotypes

D) enforcement

97 / 100

Category: Employability Skills - 2nd Year

Shortcut keys Ctrl+C, Ctrl+V, Ctrl+S mean ……………

A) save, cut, copy

B) cut, save, copy

C) copy, paste, save

D) cut, copy, save

98 / 100

Category: Employability Skills - 2nd Year

A person’s ability to understand and manage emotions properly is called ……………

A) Artificial intelligence

B) Emotional Intelligence

C) split personality

D) Intelligence

99 / 100

Category: Employability Skills - 2nd Year

Official conversations are part of …………….

A) informal communication

B) formal communication

C) resumes

D) families

100 / 100

Category: Employability Skills - 2nd Year

SVG file means ……………

A) Scalable Venn Graphics file

B) Senior Vector Graphics

C) Scalable Venn Glitz

D) Scalable Vector Graphics

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ITI Employability Skills – 2nd Year Free Mock Test : Set 3

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